Denison Auto Repair

I want to publicly thank John Chak Automotive for doing what very few businesses do. My truck had fire damage, and John personally communicated with the insurance company, fighting for what was right when it mattered most. He spent countless hours on the phone with the insurance company personally explaining the damage that had occurred, and advocating on my behalf, and he did not charge me a dime. My wife also uses John Chak Automotive for her vehicle, and I never once question his recommendations or estimates. That kind of honesty and trust is priceless. If you need a mechanic who truly cares, who will go to bat for you, and who does the right thing even when no one is watching, John Chak Automotive has earned our loyalty for life.

I give four stars for friendliness and satisfaction on repairs, but it cost me more than I expected to pay. However; If my car still runs properly by next week, I will be OK with that price because, I suppose, You get what you pay for in the long run. I had my radiator replaced and spark plugs and wires replaced. Thank you for reaching out to me. My car drove better on the way home, but I haven't went anywhere today. I have a road trip planned soon so that I can get out on the freeway and see how my car handles now that it's been worked on. Everyone was friendly and helpful to me yesterday which means a whole lot for me. Paying as much as I did for the repairs was very hard on me as a senior citizen who only lives on a small Social Security check, however; I'm grateful that I went to your shop to get these repairs done. I feel like I may have found someone I can trust to take care of my car. It means a great deal because I bought my car new in 2006 and have driven it for 19 years. I try to keep it in good shape and try to be a careful driver. I would hate to give up trying to keep my car running. I have been so frustrated with other repair shops who do sloppy repairs and then I have to go back to have them to redo their work and still my car does not operate right. It causes me to not trust Repair shops. I plan to take my car to your shop the next time it needs an oil change and as far as other repairs go, I will have to save money for the next time I need something repaired. Since I do live on such a small amount of money, repairs on my car will be limited to emergency only.

Update to this review. I am very pleased with the repairs that were made on my car. I took my car out for a drive today and it was driving so much better. This is the First time in a long time that my car has been running smoothly. Thank you to the mechanics at John Chaks automotive. I give four stars for friendliness and satisfaction on repairs, but it cost me more than I expected to pay. However; If my car still runs properly by next week, I will be OK with that price because, I suppose, You get what you pay for in the long run. I had my radiator replaced and spark plugs and wires replaced. Thank you for reaching out to me. My car drove better on the way home, but I haven't went anywhere today. I have a road trip planned soon so that I can get out on the freeway and see how my car handles now that it's been worked on. Everyone was friendly and helpful to me yesterday which means a whole lot for me. Paying as much as I did for the repairs was very hard on me as a senior citizen who only lives on a small Social Security check, however; I'm grateful that I went to your shop to get these repairs done. I feel like I may have found someone I can trust to take care of my car. It means a great deal because I bought my car new in 2006 and have driven it for 19 years. I try to keep it in good shape and try to be a careful driver. I would hate to give up trying to keep my car running. I have been so frustrated with other repair shops who do sloppy repairs and then I have to go back to have them to redo their work and still my car does not operate right. It causes me to not trust Repair shops. I plan to take my car to your shop the next time it needs an oil change and as far as other repairs go, I will have to save money for the next time I need something repaired. Since I do live on such a small amount of money, repairs on my car will be limited to emergency only.

Went here after being thoroughly disappointed at the Honda dealership in Denison. They are great and very detailed. Courteous and professional. They listened to my thoughts about the issues and have great mechanics. Their inspections find potential issues of vehicles in the future but also the immediate ones that are safety related. Simply put, experienced shop and takes care of customers. Will return here in future.

Top notch place! I trust everything I own to them and they always do me right. Highly recommend them. Tyler Plum is super professional.

The people at John Chak Auto are THE BEST in Grayson for car repairs, the only shop we trust to diagnose problems and fix our cars with honesty, integrity and at a fair price. They are also friendly and helpful and always professional…and they stand behind their work. Five stars in every way!!!

They were prompt, courteous and very professional. I was 370 miles from home and they replaced my radiator and got me back on the road in a few hours. I would definitely recommend them.

Great crew. Great service. Great pricing.